Online notifications of iPhone 8 and 8 Plus devices that opened due to defective batteries have appeared. We investigate whether Apple has a problem in their hands and what needs to be done.
Now that the iPhone 8 and iPhone 8 Plus are available all over the world, there are reports of a possible problem with regard to batteries.
A handful of users in Hong Kong, Taiwan and Japan placed images of the online devices that showed the screens away from the body: damage that would have been caused by an expanding battery, reminiscent of the disastrous Samsung Galaxy Note 7 that had to be mentioned after the units started firing. Since then, more cases have occurred in China, Canada and Greece.
Should iPhone users be worried that their new shiny devices pose a potential danger?
What happened to the damaged iPhone 8 and 8 Plus phones?
The first case appeared in Taiwan, when a woman named Ms. Wu posted that her 64 GB iPhone 8 Plus had been opened while charging. The panel on the front screen began to rise after the device was plugged in for a few minutes, he said, opening it seconds later.
Ms. Wu confirmed that she had used the official Apple charger and cable that came in the box.
The Taiwanese media reported that the local telephone operator had removed the iPhone and passed it on to Apple for investigation.
In Japan, another iPhone 8 Plus user tweeted pictures of his device, with the tilt on the screen and how it separated from the main chassis.
This case, however, was slightly different, because the device arrived in this state instead of as a result of loading.
Shortly thereafter, New Mobile Life reported on a third instance in Hong Kong, where a Mr. Lin shared photos of his iPhone 8 with similar problems.
At the time of writing, the total number of reported cases is seven, with problems reported in Taiwan, Japan, Hong Kong, China, Greece and Canada.
What does Apple do about this?
The Independent approached Apple to discuss his story about the detonation of the phones and was told that the company “investigates” the problem.
It is clear that if things continue to occur, I would expect a more formal announcement. If you notice that your iPhone 8 or 8 Plus has an unusual flex, tilt, or heat, we recommend that you bring it to an Apple Store for review.
Do I have to return my iPhone 8 or 8 Plus?
If you do not behave strangely, no.
When a new product is launched, some defective units always appear. Apple sends millions of iPhones, and if the problem was widespread, you would have seen a big uproar in social networks.
In all probability these devices are atypical with specific shortcomings in their construction or components.
That does not mean that Apple users must be smug. We will be attentive to this story and will report any progress that we discover. Make sure that you regularly check whether something is changing. But now enjoy your new iPhone.
Alternatively, if you still have to buy this year’s model, it is worth waiting for the iPhone X to arrive in November before you make a decision.