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How to Solve Troubleshoot Safari Srashes on iPhone?

By | November 5, 2017

The built-in apps delivered to iOS are quite reliable. That’s what makes Safari crashing on the iPhone so frustrating. To use a website and then to let it disappear because Safari has crashed is super annoying.


Apps like Safari do not crash frequently now, but if they do, you want to fix it right away. If you regularly crash a web browser on your iPhone, here are some steps you can take to resolve the issue.


Restart the iPhone
If Safari crashes regularly, you must be the first step to restart the iPhone. Like a computer, the iPhone needs to be restarted from time to time to reset memory, delete temporary files, and generally restore things in a cleaner state. To restart the iPhone:

  1. Press the hold button (at the top of some iPhones, on the right of others).
  2. When the slider appears to Slide to Off, move it from left to right.
    3. Leave the iPhone closed.
  3. When the phone is turned off (the screen turns dark), press the hold button again.
    5. Release the button as soon as the Apple logo appears and launch the iPhone.
    After the iPhone is restarted, visit the website that has crashed Safari. Chances are the things will be better.

Update to the latest version of the iOS
If a reboot does not solve the problem, make sure that you are using the latest version of iOS, the operating system of the iPhone.
Each iOS update adds new features and fixes all types of errors that could lead to crashes.

If an update is available, install it and see if that fixes the problem.

Clear the history of the Safari and the website
If none of these two steps works, try deleting the browser data stored on your iPhone.
That includes your browsing history and cookies set on your iPhone by sites you visit. It also knew this information of all devices logged in to your iCloud account. Losing this data can cause some inconvenience if the cookies offer functionality on some websites, but it is better than crashing Safari. To delete this data:


  1. Tap Settings.
    2. Tap Safari.
    3. Tap Delete history and delete web site data.
    4. In the menu that appears at the bottom of the screen, tap History and delete data.
    Enable AutoFill


If Safari still crashes, disabling auto-complete is another option you need to explore. Autofill removes the contact information from your address book and adds it to website forms, so you do not have to type your shipping or email address again. To turn off auto-complete, follow these steps:
1. Tap Settings.
2. Tap Safari.
3. Touch AutoFill.
4. Move the slider Use contact information to off-white.
5. Move the Name and Passwords slider to Off / White.
6. Move the Credit Cards slider to off / white.



Disable iCloud Safari Sync
If none of the steps have resolved your blocking problem so far, the problem may not be with your iPhone. It can be iCloud. An iCloud feature synchronizes your Safari bookmarks among all Apple devices that signed in to the same iCloud account. That’s useful, but it can also be the source of some Safari faults on the iPhone.

To deactivate iCloud Safari Sync:
1. Touch Settings.
2. Touch your name at the top of the screen (tap previous versions of iOS on iCloud).
3. Touch iCloud.
4. Move the Safari slider to monochrome.
5. In the menu that appears, choose what to do with all Safari data previously synchronized, Keep on my iPhone or Delete from my iPhone.


Disable JavaScript

If it still fails, the problem may be the website you are visiting. Many sites use a programming language called JavaScript to provide all kinds of features. JavaScript is great, but if it is poorly written, it can cause crashes. Disable JavaScript by following these steps:

  1. Touch Settings.
    2. Touch Safari.
    3. Touch Advanced.
    4. Move the JavaScript slider to white.
    5. Try to visit the accident site. If it does not fail, JavaScript is the problem.
    The isolation of the problem is not the end here. You really need JavaScript to use modern websites, so I recommend re-enabling and not visiting the blocked site (or disable JavaScript before going back to visit).

Contact Apple

If nothing has worked and Safari still crashes on your iPhone, your last option is to contact Apple for technical assistance. Learn how to get technical assistance in this article.

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